Description
A Sales Manager in the UAE's aftermarket automotive industry plays a crucial role in driving sales of parts, accessories, and services for various vehicle makes and models. They lead and manage a team of sales representatives, ensuring they achieve sales targets, build strong customer relationships, and contribute to the company's overall growth in the aftermarket segment.
Job Responsibilities
Sales Leadership and Management:
- Recruit, train, and motivate a team of sales representatives within the assigned territory or market segment.
- Set clear sales targets and develop strategies to achieve them.
- Monitor individual and team performance, providing coaching and feedback to improve sales skills and effectiveness.
- Oversee the sales pipeline and identify potential sales opportunities.
Customer Relationship Management:
- Build and maintain positive relationships with existing and potential customers, including distributors, repair shops, and individual consumers.
- Understand customer needs and recommend appropriate products and services.
- Negotiate prices and contracts with customers.
- Address customer inquiries and complaints, ensuring their satisfaction.
Market Analysis and Strategy:
- Analyze market trends and competitor activity within the UAE's automotive aftermarket.
- Develop and implement effective sales strategies to capture market share and achieve sales objectives.
- Set pricing strategies considering market competition and profitability.
Administrative and Reporting:
- Prepare sales reports and forecasts, analyzing performance against targets and identifying areas for improvement.
- Manage sales budgets and ensure efficient utilization of resources.
- Oversee compliance with company policies and procedures related to sales activities.